Help & support
Last updated: October 2, 2026
Have a question that isn't covered here? Email monwebcreations@gmail.com and we'll get back to you as soon as possible.
How do I create a work order?
Tap the + button in the bottom bar. Pick a client, fill in the service details and save. The order stays "Pending" until you update it.
How do I share a ticket with my client?
Open the order and tap "View ticket". From there you can share it as a PDF by WhatsApp, email or any app.
How do I add photos to an order?
Inside the order you'll find the "Before", "During" and "After" sections. Tap any frame to take or pick a photo.
Can I customize my tickets?
Yes. In Business settings add your logo and pick your document color. In your profile you can choose the ticket design.
Does the app work offline?
You can create and edit orders without a connection. Data syncs automatically once you are back online.
I can't sign in. What should I do?
Tap "Forgot password?" on the sign-in screen and enter your email. You'll receive a reset link.
How do I delete my account?
At the bottom of your profile, under Account, tap "Delete account". This permanently removes your data.